Voxcrow is the market leader in digital communication system and contact center technology (in cloud and on-premise). We help brands of all sizes make exemplary customer experience and transition to digital communication. With experience of 15 years in the field, we have been in business from 2017, catering to pioneers of diverse industry to transition to digital communication system.
Cloud contact center is the web-based platform for handling customer call and interactions via omni channel platforms.
An on-premise call/ contact center system model requires customers to maintain the hardware and software in their own premises typically suitable for corporations with numerous agents.
From most basic communications needs, like free branch to branch communications, outgoing trunk calls, reports, logs and call recordings.
Interactive Voice Response (IVR) is an automated telephony system that allows a computer to interact with user through use of voice and relies on keypad surveying for further processing.
This lets you use telephone number without a directly associated telephone line. It works by forwarding the incoming calls to pre-set telephone numbers usually very useful when moving the business.
We consult business for designing, deployment and integration of new and existing business tools into digital communication platform and design solution based on their requirements.
In today's fast-paced world, We believe organization can achieve greater levels of success by having access to powerful, affordable communications solutions from a reliable partner like us.